Returns & Refund Policy
We want you to be happy with your purchase. If your item arrives damaged or defective, please contact us within 3 days of delivery and include clear photos of the issue.
Returns Eligibility:
– Item must be unused, in original packaging
– Return request must be made within 7 days of delivery
– Personalized or engraved products cannot be returned unless faulty
Refunds: Once we receive your returned item, we’ll process your refund or replacement within 5–7 working days.
How to Start a Return: Email support@sips.pk or DM us on Instagram with your order number.